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Destination Transformation: Finding Business Process Opportunity
Conventional cookie cutter BPO outsourcing may help improve the bottom line, but it often fails to improve core processes.ÊNo matter where you are in your BPO journey, be an educated consumer. In this commentary by Kaushik Bhaumik, Cognizant Vice President & Global Practice Leader, BPO & Consulting, he shares his thoughts on how a trusted BPO partner brings to bear the true value of BPO.
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